Lifetime Guarantee
BLACKRIDGE K9 products are covered by our lifetime guarantee.
What is covered
If your product breaks while in use and you can provide evidence that it has not been tampered with, BLACKRIDGE K9 LTD will replace it with a new equivalent product.
How to make a claim
Email support@blackridgek9.com with your order details and clear photographs or other evidence showing the breakage and that the product has not been tampered with.
Duration and territory
The guarantee lasts for the lifetime of the original product and applies within the United Kingdom.
Guarantor
BLACKRIDGE K9 LTD
Liverpool
England
L27 1XF
United Kingdom
This guarantee is provided without extra charge and is in addition to, and does not affect, your statutory rights.